Number Porting

Don’t lose your phone number. Easily port all your phone numbers to My3cx.

With My3CX your telecommunication needs are covered. Not only will you be able to keep your existing number, you will also experience great customer service. The flexibility of features such as re routing and perhaps most importantly cost savings will allow you to focus on what’s really important, your business. Plus My3CX takes care of the entire geographic number porting process.

How to make sure your phone number is portable?

The best thing to do is to talk to the VoIP provider before starting a service with them. Ask them about whether you can port your POTS number to them, and to another VoIP company should you need to change VoIP provider later.

How to port your number to My3CX?


  • We require a signed letter addressed to your current service provider stating the following: “Please port the number/s listed below to My3CX”. Then display the exact number/s you wish to port If your number belongs to company or business please ensure that your request is completed on a company letterhead. Download here the example of porting letter
  • A copy of your I.D
  • A copy of your latest invoice to confirm numbers and account status.
  • A completed Geographic Number Porting Request Form 

How long does porting take ?

It takes 5 to 10 working days for a number to be ported.

What does porting cost ?

The cost of porting is R150.00 per individual phone number ported. Numbers you can not port Presently the law and regulations does not allow you to port 086/087 numbers. Unfortunately it is also not possible to port a number associated with a manual exchange as multiple subscribers share the same access number

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